Reviews for Courtyard Los Angeles LAX/Hawthorne · page 11

Visit my family here. This is a nice location, and great staff keep up the excellent customer service

Nice clean and comfortable!

Great location near LAX with well laid out workspaces and pool areas. Clean entry, desk areas, mini-fridge, and bathrooms. Excellent and caring staff. Treyvon went above and beyond to make sure that the room check-ins went smoothly and our requests were covered! Trey is fast and courteous with our requests, and he arranged when we needed to check in for more dates and keep the same room to prevent needing to move to a different room. Shout out to Lorenna and Yani for being helpful as well. Keep up the great work!

I had a great stay at the Courtyard Los Angeles Hotel. The room was clean, comfortable, and just what I needed for a relaxing visit. The staff was friendly and accommodating throughout my stay. The breakfast package was a great value with plenty of options to start the day right. A special shoutout to Trey, who was particularly helpful when I needed an accommodation. Plus, the location is super convenient, just minutes from the airport. Overall, a very good stay!

This Marriott is pretty solid. Clean, good service, and reasonable amenities. Do the rooms have great views? No. Is it in a particularly great location? Also no. But overall, it’s a decent spot to stay if you need something reasonable in Hawthorne.

I have stayed at this Marriott plenty of times, and I definitely always enjoy my stay. I want to give a special thanks to Trevon he was super helpful, very kind. He answered all my questions, and was very sweet. Thank you.

Absolutely love staying here. It's a hidden gem in Los Angeles and I will likely make it my go-to location when I come to town. To be honest, the images online don't do it justice, because it is a beautiful and well kept hotel that is spacious and inviting. The rooms were clean, a good size and did everything I needed them to do. Not to mention the customer service is A1. Trayvon and Dior were awesome and particularly gracious. Will def be back.

I recently stayed at this hotel for business and had a project we needed to complete on-site. The hotel staff was super-accommodating and everything went smoothly. I could not have hoped for a better experience. I highly recommend this hotel. The value, proximity to the airport and the great staff made for a great business trip.

It was a good experience overall. The staff was friendly and grounds were clean and well manicured. Great pool and firepits, BBQ area was accommodating.

If I could give this place 0 stars, I would. The rooms were not cleaned. I had a connecting room with 1 king, and 2 queens. The 1 king room appears to have the sheets changed, but the bathroom was never cleaned. In 2 queen room, nothing in the room was touched since the last guest. There were blood stains on one of the beds. I brought this to the front desk’s attention and was told manager will not be in until 7:30am but will relay this information over and manager will get back to me. I even emailed the manager as recommended by front desk but have not heard anything back. Not changing bed sheets between guests is never acceptable. I am beyond disgusted. UPDATE: Manager worked with me and refunded me the room due to this incident.